Dear Valued Customer,
Thank you for your purchase from Breakin' Atoms. We hope you are happy with your items, but if not, we're committed to making your return as easy as possible.
Return Policy: You may return your purchase within 30 days of receipt for a full refund, exchange, or a credit note. Please note that we do not cover the cost of international returns, but we will do everything we can to assist you throughout the process.
How to Return:
-
Initiate the Return: To begin the return process, please contact our customer service team at [customer service email]. We will provide you with a Returns Form via email, which you will need to complete and include with your returned items.
-
Package Your Items: Ensure your items are well packaged. To avoid any delays, please make sure your return adheres to the conditions outlined in our return guidelines, accessible here.
-
Send Your Return: You can use your local postal service or a courier, and we recommend using a tracked service. Keep the tracking information handy. Please send the return to the following address:
Breakin' Atoms Returns [Your Warehouse Address] [City, Zip Code] [Country]
-
Label Your Package: Clearly mark 'Returned Items' on the outer packaging. On the customs declaration form, tick the 'Return Goods' option to prevent any import charges or taxes.
Processing Your Return: We aim to process all returns within 5 working days of their arrival at our warehouse. The time it takes to receive your refund, exchange, or credit will depend on your chosen shipping method.
Thank you for choosing Breakin’ Atoms. If you have any questions or require further assistance, please don’t hesitate to reach out to our customer support team.
Warm regards,
The Breakin' Atoms Team
